Terms of service

 

Welcome to RengleShop. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms of Service. These terms exist to establish clear expectations between our store and our valued customers, and to ensure a safe, transparent, and enjoyable shopping experience.

1. Eligibility

To use this website and place an order, you must be at least 18 years of age or the legal age of majority in your country of residence. By making a purchase, you represent and warrant that you meet this requirement.

If you are using our website on behalf of another individual, company, or organization, you further warrant that you have the legal authority to bind such entity to these Terms. In cases where purchases are made by minors with false representation of age, Rengle Shop shall not be held responsible for any resulting damages or disputes.

2. Accuracy of Information

At Rengle Shop, we strive to present product descriptions, prices, and availability with the highest level of accuracy. We carefully verify our content before publishing. However, occasional inaccuracies may occur, such as typographical errors, outdated information, or variations in product colors and details due to screen settings.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, even after an order has been submitted. If such corrections impact your order, you will be notified immediately and provided with the option to confirm, modify, or cancel your order.

Our commitment is to transparency, but we also emphasize that no representation or warranty is given that the website will always be error-free, current, or uninterrupted.

3. Order Acceptance & Cancellation

Every order you place with us is subject to acceptance. Order confirmation emails acknowledge receipt but do not constitute final acceptance. We reserve the right to refuse, limit, or cancel orders at our discretion for reasons including but not limited to:

  • Product unavailability.
  • Pricing or promotional errors.
  • Suspicion of fraudulent or unauthorized activity.
  • Excessive quantities suggesting resale without prior agreement.

In such cases, customers will be notified via the contact information provided at checkout. If payment has already been processed, a full refund will be issued using the original payment method.

We may also, at our discretion, request additional verification before accepting and fulfilling an order, such as confirming billing details or identity.

4. Pricing & Payments

All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices may be subject to change without prior notice, especially in response to fluctuations in supplier costs, exchange rates, or international tariffs.

Customers are responsible for any additional fees imposed by their local financial institutions, including transaction fees, foreign exchange charges, and taxes applied in their jurisdiction.

We accept payments through secure third-party gateways. By providing payment information, you confirm that you are authorized to use the chosen method. Rengle Shop is not responsible for delays or failures caused by issues with payment processors, banks, or financial institutions.

5. Shipping & Delivery

We aim to process and ship orders within the stated processing times (typically 1–3 business days). Delivery estimates provided on our website are approximations and not guaranteed.

Factors that may affect delivery include:

  • Customs inspections and import regulations.
  • Delays by third-party shipping carriers.
  • Force majeure events such as natural disasters, strikes, or pandemics.

While we work diligently to ensure timely delivery, Rengle Shop shall not be held liable for delays beyond our direct control. Tracking information will be provided once the order is dispatched. Customers are encouraged to monitor their shipments using the provided tracking number.

It is the customer’s responsibility to provide accurate and complete delivery information. Rengle Shop will not be liable for lost or delayed shipments due to incorrect addresses provided at checkout.

6. Returns & Refunds

Your satisfaction is our priority. We provide a clear Refund Policy to ensure transparency:

  • Returns are accepted within 14 days of delivery for unused, undamaged items in their original packaging.
  • Certain items such as perishable goods, customized products, or clearance items are not eligible for return.
  • Refunds are processed within 5–10 business days after the returned item is inspected and approved.

Full details are available on our Refund Policy page, which forms an integral part of these Terms. By placing an order, you acknowledge that you have reviewed and accepted these conditions.

7. Limitation of Liability

Rengle Shop is committed to delivering quality products, but our liability is limited to the value of the product purchased. We shall not be held responsible for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, business opportunities, or data.
  • Misuse of products contrary to their intended purpose.

Our products are for personal, household use only unless otherwise specified. Rengle Shop is not liable for damages arising from improper use, negligence, or failure to follow product instructions.

8. Intellectual Property

All text, graphics, images, logos, designs, and other content on this website are the intellectual property of Rengle Shop or its content suppliers. This content is protected by international copyright and trademark laws.

Unauthorized reproduction, distribution, or modification of our content is strictly prohibited. Permission for commercial use of our content must be requested in writing and approved by Rengle Shop.

9. User Conduct

By using our website, you agree not to:

  • Engage in fraudulent or unlawful activity.
  • Attempt to gain unauthorized access to our servers, systems, or customer data.
  • Distribute viruses, malware, or any harmful software.
  • Misuse or exploit our platform in a way that disrupts service to others.

Violations may result in suspension of access, cancellation of orders, and potential legal action.

10. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws applicable to international e-commerce. In the event of a dispute, both parties agree first to attempt resolution through negotiation. If unresolved, disputes shall be subject to the jurisdiction of the courts located in the seller’s country.

11. Changes to Terms

Rengle Shop reserves the right to update, modify, or replace these Terms of Service at any time. Changes will be effective immediately upon posting. Customers are encouraged to review this page periodically to stay informed. Continued use of our website following updates constitutes acceptance of the revised terms.